Litmus

Customer Success Application Engineer, Litmus GCC

Job · Full-timeIn OfficePuneEarly career1 openingVerified open on 23 Sept 2026

About this role

Litmus is hiring for Customer Success Application Engineer, Litmus GCC in Pune. This opening was published by Litmus on their official ashby careers board on 17 July 2026 and was verified as still open on 23 September 2026. About Litmus • private preview Litmus Sign in to reach your…

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Skills you'll use

PythonJavaScriptMachine LearningAWSAzureGCPDockerKubernetesLinuxCommunicationProduct ManagementSensors

What you'll do

Validate customer requirements for proof of concept and production implementations of Litmus products
Configure Litmus Edge and Litmus Edge Manager during proof of concepts, customer pilots, and production deployments
Lead assigned technical implementation activities and ensure contracted technical responsibilities are delivered successfully
Develop innovative solution approaches that help customers maximize value from Litmus products
Maintain and contribute to internal solution libraries, deployment best practices, reusable configurations, and technical documentation
Provide Level 2 technical support to the Litmus Service Desk, including troubleshooting, root-cause analysis, and customer issue resolution
Participate in on-call rotation for customers requiring 24x7 support coverage
Support Sales Engineers and Account Managers with technical architecture reviews, proposal inputs, RFI/RFP responses, demonstrations, and smooth pre-sales to implementation handovers
Provide field feedback to Product Management and Development on customer requirements, market gaps, bugs, and product enhancement opportunities
Support webinars, customer meetings, partner enablement, value-added reseller discussions, and customer user group activities as required

Who can apply

Hands-on experience implementing software, infrastructure, automation, IIoT, analytics, or shop-floor solutions in a manufacturing environment
Strong technical understanding of network protocols, system architecture, Linux-based systems, databases, and customer deployment environments
Experience with product configuration, technical troubleshooting, and customer-facing implementation or support activities
Working knowledge of scripting or coding using Python, JavaScript, or similar languages
Understanding of containerized and cloud/hybrid infrastructure technologies such as Docker, Kubernetes, Azure, AWS, or GCP
Excellent communication skills with the ability to work directly with customers, internal technical teams, sales teams, and partners
Self-starter with the ability to work independently as well as collaboratively in a fast-paced, changing environment

Perks & benefits

BUILD THE INFRASTRUCTURE THAT MAKES INDUSTRIAL AI POSSIBLEAI is moving beyond the cloud and into the physical world. At Litmus, you’ll build the infrastructure that enables real-time data to power AI and machine learning systems in production environments.WORK ON PROBLEMS WHERE SOFTWARE MEETS THE REAL WORLDMost AI systems fail without access to real-world data. You’ll build the layer that makes them viable in production. We solve challenges at the intersection of distributed systems, real-time data, and industrial constraints — where reliability, scale, and performance are non-negotiable.HAVE REAL IMPACT, FASTYou’ll work on systems used by real customers in production, with direct impact on product and company trajectory. As a scaling company, we move quickly. You’ll have ownership, visibility, and the ability to shape both product and company as we scale.JOIN A HIGH-PERFORMANCE TEAMWe’re building a team that holds a high bar and pushes each other to improve. You’ll work alongside experienced operators, engineers, and leaders who have done this before and are building again at scale. We hire people who take ownership, move quickly, and care about outcomes. No passengers.

About Litmus

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