ITC Limited

E-commerce & Retail Analyst

Job · Full-timeWork from HomeKolkata, West Bengal1–4 years58K/mo2 openingsImmediate / as per notice period

About this role

Join ITC Limited in Kolkata as a E-commerce & Retail Analyst. The role sits close to the business: you will define the metrics, build the reporting behind them, and be the person the team asks when a number looks wrong. About the role In this E-commerce & Retail Analyst position you will be…

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Skills you'll use

SQLAdvanced ExcelCategory AnalyticsPricing & Margin AnalysisGoogle Analytics 4Cohort & RFM AnalysisPower BIAssortment PlanningPromotion EffectivenessData VisualizationStatisticsCommunication

What you'll do

Analyse category, SKU and channel performance
Measure promotion effectiveness, pricing and margin impact
Track customer acquisition, repeat rate and basket metrics
Build commercial dashboards for category managers
Recommend assortment and pricing actions from the data
Validate and reconcile numbers before publishing, and document data caveats
Automate recurring reporting to free up time for real analysis
Present findings clearly to non-technical stakeholders

Who can apply

BBA/MBA/B.Com/B.E./B.Tech/B.Sc or an equivalent degree from a recognised university
1–4 years of experience in analytics, reporting or MIS — relevant hands-on experience required
Working knowledge of SQL, Advanced Excel, Category Analytics
Comfort with SQL, Excel and web analytics and with cleaning messy, real-world data
Ability to define a metric precisely and explain a result to a non-technical stakeholder
Attention to detail, ownership and the discipline to document your work
Based in Kolkata, West Bengal or willing to relocate (remote candidates across India may also apply)

Perks & benefits

Flexible / hybrid working optionsModern analytics tooling and licensed BI seatsClear appraisal cycle and internal mobilityEmployee wellness programmesTeam offsites and networking opportunitiesCompetitive salary as per market benchmarksAnnual performance bonus / variable payHealth insurance for you and your dependantsStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

4 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Technical interview 1 — SQL joins, aggregations, window functions and data modelling
3Case study / take-home assignment on a real dataset, with a walkthrough of your approach
4HR discussion — compensation, notice period, joining date and offer roll-out

About ITC Limited

ITC Limited operates in the fmcg & hotels sector and runs an active team in Kolkata. It is an established employer with a working analytics function — data is used to run the business day to day, not filed away in a quarterly deck. Industry and what the company does ITC Limited works in fmcg &…

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