MyInternships.in
Infibeam logo — Infibeam IT Service Desk Intern at Infibeam
Infibeam

IT Service Desk Intern

InternshipHybridPatna, Bihar4 months17K/mo10 openingsImmediate / Rolling
Apply NowApply on Company Website ↗

About this internship

Join Infibeam in Patna as an IT Service Desk Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on IT support and service desk work. About the role As an IT Service Desk Intern at Infibeam, your core…

Similar internships hiring now

Not quite right? These internships in Patna, Bihar match the same skills — apply to a few to improve your chances.

Skills you'll use

IT SupportWindows AdministrationTicketing & ITSMActive DirectoryHardware TroubleshootingNetworking BasicsRemote Support ToolsMicrosoft 365Customer CommunicationDocumentation

What you'll do

  • Work on resolving what you can, escalating what you cannot, and leaving a ticket the next person can read alongside the core team
  • Apply IT Support, Windows Administration, Ticketing & ITSM, Active Directory to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed B.E./B.Tech (any branch), BCA/MCA, B.Sc (Computer Science / IT) or MCA
  • Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
  • 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
  • Working knowledge of IT Support, Windows Administration, Ticketing & ITSM (or a genuine willingness to learn them)
  • Exposure to Active Directory, Hardware Troubleshooting, Networking Basics is an advantage
  • Clear written and verbal communication in English, and care with detail in your work
  • No prior work experience required — this is a fresher-friendly internship
  • Based in Patna, Bihar or willing to work from there for the internship period

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursDirect access to the team that owns the data you work on

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Team-fit / behavioural interview with the team
  3. 3Online aptitude / domain assessment
  4. 4HR discussion — stipend, start date, expectations and offer

About Infibeam

Infibeam operates in the it services sector and has an active presence in Patna. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work runs…
Visit Infibeam’s official website ↗
Apply Now Find internships at Infibeam

Searching for “Infibeam internships” or “internship at Infibeam”? You’re in the right place.

Sponsored — Deals for Professionals

Sponsored

Similar Internships

Hand-picked roles that match this internship's skills

EduRankAI logo — EduRankAI internships & jobs in India

EduRankAI

About The Program Edurankai Is An Artificial Intelligence, Education Technology, Research, and Enterprise Technology Organization Developing Intelligent Digital Platforms, Enterprise Software, Intelligent Enterprise Systems, AI-Powered Products, and Technology Solutions for Academia, Industry, Government, and Global Organizations. The Software Testing Internship Provides Practical Exposure To Enterprise Software Quality Assurance, Functional Testing, Manual Testing, System Validation, Regression Testing, Defect Lifecycle Management, Usability Testing, Release Validation, and Software Quality Engineering. Interns Will Contribute To Ensuring That Edurankai Products Meet The Highest Standards of Quality, Reliability, Usability, Security, and Performance Before Production Deployment. Working Alongside Software Engineers, AI Engineers, Product Managers, UI/UX Designers, Devops Engineers, and Quality Engineering Teams, Interns Will Participate in End-To-End Software Testing Activities, Identify Defects, Validate New Features, Execute Test Cases, Document Findings, and Support Continuous Product Improvement Across Multiple Enterprise Applications. Key Responsibilities Execute Functional, Regression, Smoke, Sanity, Integration, and Exploratory Testing. Design, Document, and Maintain Detailed Test Cases and Test Scenarios. Validate New Product Features Against Functional and Business Requirements. Identify, Reproduce, Document, Prioritize, and Report Software Defects. Perform End-To-End Workflow Validation Across Enterprise Applications. Verify Bug Fixes and Conduct Regression Testing After Issue Resolution. Collaborate Closely With Software Engineers and Product Managers To Improve Product Quality. Perform Cross-Browser and Responsive Web Application Testing. Validate User Interface Consistency, Workflows, and Usability. Test Apis, Backend Integrations, and Data Validation Where Applicable. Participate in Release Readiness Reviews and Production Validation. Maintain Detailed Testing Documentation, Bug Reports, and Quality Metrics. Contribute To Continuous Improvement of Testing Processes and Quality Standards. Stay Updated With Modern Software Testing Methodologies, Tools, and Industry Best Practices. Perform Additional Quality Assurance Assignments As Required. Learning Outcomes Interns Will Gain Practical Exposure To: Software Testing Manual Testing Quality Assurance (QA) Functional Testing Regression Testing Smoke Testing Sanity Testing Exploratory Testing System Testing Integration Testing User Acceptance Testing (Uat) Software Quality Engineering Defect Lifecycle Management Bug Reporting Test Case Design Test Planning Requirement Validation Cross-Browser Testing Responsive Application Testing API Validation Release Validation Software Documentation Sdlc & Stlc Agile Development Enterprise Product Quality Eligibility Students Pursuing Or Having Completed: B.E./B.Tech (Any Discipline) Bca Mca B.Sc. Computer Science B.Sc. Information Technology B.Sc. Data Science B.Sc. Artificial Intelligence M.Tech Mca M.Sc. Any Equivalent Programme Applicants From Other Disciplines Possessing Strong Analytical Thinking, Attention To Detail, Logical Reasoning, and An Interest in Software Quality Assurance Are Also Encouraged To Apply. Preferred Skills Logical and Analytical Thinking. Strong Attention To Detail. Problem-Solving Ability. Good Documentation Skills. Understanding of Software Development Fundamentals. Basic Knowledge of Sdlc and Stlc. Familiarity With Web Applications. Ability To Identify Edge Cases and Usability Issues. Effective Communication and Teamwork. Willingness To Learn Modern Software Testing Methodologies.
In OfficeKolkata3mo
Stipend N/AApply

Sponsored — Deals for Professionals

Sponsored

Similar Internships Based on Your Skills

Recently Posted Internships in Patna, Bihar

Fresh internships posted in Patna, Bihar — apply early

Ready to apply for IT Service Desk Intern?

Free to apply · takes under 2 minutes · Infibeam reviews on a rolling basis.

Apply Now