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Indus Innovations logo — Indus Innovations Customer Success / Customer Support Intern at Indus Innovations
Indus Innovations

Customer Success / Customer Support Intern

InternshipHybridAhmedabad6 months18K/mo4 openingsImmediately
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About this internship

Indus Innovations is hiring a Customer Success / Customer Support Intern for its Ahmedabad office. This 6-month Hybrid internship sits within the Human Resources space and is built for students and recent graduates who want practical, hands-on experience in customer success & support. From your…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Ahmedabad (Hybrid)
  • Able to commit to the full internship duration

Perks & benefits

Certificate of CompletionLetter of RecommendationFlexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio Exposure

About Indus Innovations

Indus Innovations is a growing Human Resources company that runs part of its operations out of Ahmedabad. Working in the Human Resources sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place where focused…
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