House of Masaba

Customer Success Intern

InternshipIn OfficeThane, Maharashtra3 months17K/mo9 openingsImmediate / Rolling

About this internship

House of Masaba has an open Customer Success Intern position in Thane for motivated freshers and final-year students. You will work on live customer success and support projects and finish with something you can genuinely talk about in interviews. About the role As a Customer Success Intern at…

Similar internships hiring now

View all

Not quite right? These internships in Thane, Maharashtra match the same skills — apply to a few to improve your chances.

Customer Support Intern

Tata Communications

In OfficeThane, Maharashtra22K/mo

Apply

Fashion PR & Communications Intern at Raymond

Raymond

In OfficeThane, Maharashtra18K/mo

Apply

Supply Chain Intern

Gramophone

HybridThane, Maharashtra17K/mo

Apply

NLP Engineering Intern

Big Bang Boom

In OfficeThane, Maharashtra23K/mo

Apply

Skills you'll use

Customer CommunicationCRM ToolsTicketing (Freshdesk/Zendesk)ExcelEscalation HandlingProduct KnowledgeSLA TrackingFeedback AnalysisDocumentationProblem Solving

What you'll do

Work on solving the customer's actual problem and then removing the reason they had to write in at all alongside the core team
Apply Customer Communication, CRM Tools, Ticketing (Freshdesk/Zendesk), Excel to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed any Bachelor's or Master's degree — B.A./B.Com/BBA/B.Sc/B.E./MBA all welcome
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Customer Communication, CRM Tools, Ticketing (Freshdesk/Zendesk) (or a genuine willingness to learn them)
Exposure to Excel, Escalation Handling, Product Knowledge is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Thane, Maharashtra or willing to work from there for the internship period

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionals

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough

About House of Masaba

House of Masaba operates in the saas & enterprise software sector and has an active presence in Thane. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

Visit House of Masaba’s official website ↗

Apply Now Find internships at House of Masaba

Searching for “House of Masaba internships” or “internship at House of Masaba”? You’re in the right place.

Featured

Featured Government Job — SBI Clerk 2026

India’s largest bank is hiring 9,766 Junior Associates — graduates, any discipline

State Bank of India

Junior Associate (Customer Support & Sales)

Advt. CRPD/CR/2026-27/17 · Clerical Cadre

Vacancies: 9,766
Last date to apply: 31 Aug 2026
Starting basic: ₹26,730
Eligibility: Any graduate · 20–28

7,680 regular + 2,086 backlog posts across 24 states · Prelims tentatively September 2026 · No interview — Prelims, Mains and a local-language test only · approx. ₹46,000/month gross at a metro.

View Vacancies, Syllabus & How to Apply

Preparing? 10 full-length mock tests + 7,200-question PDF — every answer explained

₹199₹999