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Genpact

Customer Success Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling
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About this internship

Join Genpact in Chennai as a Customer Success Intern and take the first meaningful step in your professional journey. This internship offers a structured, guided environment where you will spend your time supporting customers and success metrics, learn directly from industry practitioners, and see…

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Skills you'll use

CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management

What you'll do

  • Support customer onboarding and journeys
  • Respond to queries and resolve issues
  • Maintain customer records in the CRM
  • Track satisfaction and success metrics
  • Coordinate with internal teams
  • Document work clearly and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree/diploma
  • Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
  • Strong communication skills and a proactive attitude
  • Ability to work in a team and meet deadlines
  • Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 12 rounds

About Genpact

About Genpact Genpact is a global professional services and digital operations company delivering data, technology and AI-led business solutions to leading enterprises across finance, supply chain and analytics. What Genpact Does Genpact works within the Business Process Management space, serving…
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