Gainsight

IT Support / Systems Engineering Intern

InternshipWork from HomeJamshedpur, Jharkhand3 months14K/mo2 openingsImmediate / Rolling

About this internship

Start your career in operations with Gainsight as an IT Support / Systems Engineering Intern in Jamshedpur. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As an IT Support / Systems Engineering Intern at…

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Skills you'll use

Hardware TroubleshootingWindows / LinuxTicketing SystemsNetworking BasicsSoftware InstallationActive Directory BasicsRemote SupportDocumentationCommunicationAsset Tracking

What you'll do

Work on keeping day-to-day delivery running and measurable alongside the core team
Apply Hardware Troubleshooting, Windows / Linux, Ticketing Systems, Networking Basics to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA/B.Com/B.E./Any graduate — 2026 freshers & final-year students welcome
Working knowledge of Hardware Troubleshooting, Windows / Linux, Ticketing Systems (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Jamshedpur, Jharkhand

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit

About Gainsight

Gainsight operates in the saas (customer success) sector and has an active presence in Jamshedpur. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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