Freshworks

Text Analytics Intern

InternshipIn OfficeIndore, Madhya Pradesh4 months18K/mo2 openingsImmediate / Rolling

About this internship

Start your career in text and unstructured data analytics with Freshworks as a Text Analytics Intern in Indore. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Text Analytics Intern at Freshworks, your core…

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Skills you'll use

PythonNatural Language Processing (NLP)Sentiment AnalysisTopic ModellingText PreprocessingspaCy / NLTKSQLData VisualisationSurvey & Review DataInsight Communication

What you'll do

Work on turning reviews, tickets and open-ended feedback into something countable alongside the core team
Apply Python, Natural Language Processing (NLP), Sentiment Analysis, Topic Modelling to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech, MCA, B.Sc/M.Sc (Statistics / CS) or M.A. (Linguistics) with technical skills
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Python, Natural Language Processing (NLP), Sentiment Analysis (or a genuine willingness to learn them)
Exposure to Topic Modelling, Text Preprocessing, spaCy / NLTK is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Indore, Madhya Pradesh or willing to work from there for the internship period

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of Recommendation

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Team-fit / behavioural interview with the team
3HR discussion — stipend, start date, expectations and offer

About Freshworks

Freshworks operates in the saas sector and has an active presence in Indore. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work runs at…

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