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Freshworks

Marketing Data Analyst

Job · Full-timeWork from HomeKolkata, West Bengal0–3 years51K/mo1 openingImmediate / as per notice period

About this role

Join Freshworks in Kolkata as a Marketing Data Analyst. The role sits close to the business: you will define the metrics, build the reporting behind them, and be the person the team asks when a number looks wrong. About the role This Marketing Data Analyst role is hands-on and delivery-focused…

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Skills you'll use

Google Analytics 4SQLAdvanced ExcelCampaign AnalyticsAttribution ModellingROI & CAC AnalysisPower BIGoogle Ads / Meta ReportingCohort AnalysisData VisualizationStatisticsCommunication

What you'll do

  • Track and report campaign performance across channels
  • Measure CAC, ROAS, attribution and channel contribution
  • Build marketing dashboards the growth team checks daily
  • Identify wasted spend and optimisation opportunities
  • Present findings to marketing and leadership
  • Validate and reconcile numbers before publishing, and document data caveats
  • Automate recurring reporting to free up time for real analysis
  • Present findings clearly to non-technical stakeholders

Who can apply

  • BBA/MBA/B.Com/B.E./B.Tech/B.Sc or an equivalent degree from a recognised university
  • 0–3 years of experience in analytics, reporting or MIS — freshers and 2026 graduates are welcome
  • Working knowledge of Google Analytics 4, SQL, Advanced Excel
  • Comfort with Google Analytics, SQL and Excel and with cleaning messy, real-world data
  • Ability to define a metric precisely and explain a result to a non-technical stakeholder
  • Attention to detail, ownership and the discipline to document your work
  • Based in Kolkata, West Bengal or willing to relocate (remote candidates across India may also apply)

Perks & benefits

Clear appraisal cycle and internal mobilityEmployee wellness programmesTeam offsites and networking opportunitiesCompetitive salary as per market benchmarksAnnual performance bonus / variable payHealth insurance for you and your dependantsProvident Fund and statutory benefitsStructured onboarding and mentorship

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Technical interview 2 — BI tooling, dashboard design and metric definition
  3. 3HR discussion — compensation, notice period, joining date and offer roll-out

About Freshworks

Freshworks is a global software-as-a-service company providing customer and employee experience products, headquartered in Chennai and listed on Nasdaq. Industry and what the company does Freshworks works in saas, serving its customers and partners through teams spread across technology, data and…
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