Freshworks

Business Operations Intern

InternshipIn OfficeBengaluru, Karnataka6 months24K/mo5 openingsImmediate / Rolling

About this internship

Start your career in business and city operations with Freshworks as a Business Operations Intern in Bengaluru. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Business Operations Intern at Freshworks, your…

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Skills you'll use

Advanced ExcelProcess MappingSQL BasicsOperations MetricsRoot Cause AnalysisVendor CoordinationSOP DocumentationDashboardingStakeholder CommunicationProblem Solving

What you'll do

Work on running the daily numbers of an operation — fill rate, TAT, cost per order — and fixing the process that moves them alongside the core team
Apply Advanced Excel, Process Mapping, SQL Basics, Operations Metrics to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/B.Com/B.A. (Economics), MBA/PGDM or any Bachelor's degree
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Advanced Excel, Process Mapping, SQL Basics (or a genuine willingness to learn them)
Exposure to Operations Metrics, Root Cause Analysis, Vendor Coordination is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Bengaluru, Karnataka or willing to work from there for the internship period

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment
3Technical interview on fundamentals and your projects
4HR discussion — stipend, start date, expectations and offer

About Freshworks

Freshworks operates in the saas & enterprise software sector and has an active presence in Bengaluru. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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