FourKites

Intern - Community & Documentation

InternshipIn OfficeChennaiFlexible duration1 opening

About this internship

FourKites is hiring for Intern - Community & Documentation in Chennai. This opening was published by FourKites on their official greenhouse careers board on 23 June 2026 and was verified as still open on 21 August 2026. About the role At FourKites we have the opportunity to tackle complex…

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Skills you'll use

GoCommunicationAgileCompensationDocumentation

What you'll do

Improve existing customer-facing how-to articles/technical documentation for better engagement, applying multimedia and user experience skills. This could involve rephrasing, adding visuals, and infusing compelling content or storytelling elements
Write scripts and create or update product demos or how-to videos
Work co-op with product managers and other stakeholders to learn more about FourKites products and services
Work in the Agile software development life cycle to draft, revise, and validate a series of product/technical documents
Help educate internal and external FourKites users with the latest changes in the product by working closely with our product and go-to-market experts as they evangelize the new releases within our application
Collaborate on strategic projects related to documentation and the FourKites Community
Learn to deliver high-quality documentation by completing our product certification and working with our internal teams to get an in-depth understanding of the FourKites Product
Assist in gathering data that helps us to understand our community needs and support community programs such as super user program, ambassador program, community logins, and engagement
Strong English writing, speaking, and editing skills
Basic knowledge of MS PowerPoint/Keynote Animation

Who can apply

Strong English writing, speaking, and editing skills
Basic knowledge of MS PowerPoint/Keynote Animation
Some experience or familiarity with technical writing or any other form of writing
A passion for technology and its application to solve business problems and experience or interest in the Supply Chain industry
Strong communication skills and the ability to build working relationships with co-workers in different locations

Perks & benefits

6 months Internship with the Product Team , during which a Stipend amount of INR 30,000 per month will be offeredOpportunity to work with industry experts and leadersMacbook Air or Macbook ProWork with Fortune-100 customersCutting edge TechnologiesOnline self paced learning portalFree 24/7 snacks & beveragesCatered lunch on Wednesdays

About FourKites

About FourKites Tracy runs 24/7 autonomous carrier communication across email, WhatsApp, voice, and SMS. She chases ETAs, confirms milestones, and resolves status gaps before a human ever sees them. • Sam reads supplier emails and documents, creates shipments, and links them back to POs without a…

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