Lead Salesforce Administrator

About this role

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Skills you'll use

What you'll do

• Key responsibilities:
• Responsible for leading a team, administrating the Salesforce implementation to support a global user base
• Offer L2 support for the Salesforce platform. Guide junior platform administrators
• Support user queries and Training about new functionalities launched every month by development team.
• Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings.
• Manage the data migrations and data loading request for Salesforce.
• Support of the Salesforce integration with other applications and downstream systems
• Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development.
• Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports.
• Stay up to date with new Salesforce releases and evaluate new features for implementation.

Who can apply

• Salesforce experience with Sales Cloud | Lightning Force | Visual Force | Workflows | Process Builder | Flows | APEX (Write and Read) | SOAP and REST API | Application Integration |Salesforce DX
• Salesforce Administrator, Advanced Administrator, Salesforce App Builder and Salesforce Platform Developer 1 & SalesCloud certifications are a must.
• Must have 6 years of experience working as a Salesforce Administrator.
• Must have 3 years leading teams experience.
• Strong problem-solving skills, data and software applications
• High energy and passion for the job with a can-do attitude
• Ability to lead a team of platform administrators and work on own
• Must be a self-starter and willing to get stuck in
• Strong organizational skills and resourcefulness
• Proven ability to deliver on commitments

About Dentsu

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