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Daloopa

Customer Experience Internship

InternshipHybridGreater Noida, Uttar Pradesh6 months20K/mo7 openingsImmediate / Rolling

About this internship

Daloopa is hiring a Customer Experience Internship in Greater Noida — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer success rather than a certificate-only programme. About the role As a Customer Experience Internship at Daloopa, your core…

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Skills you'll use

Customer SuccessCRM ToolsAccount ManagementOnboarding & TrainingExcelProduct KnowledgeEscalation HandlingChurn AnalysisCommunicationReporting

What you'll do

  • Work on keeping customers getting value from the product, and spotting churn risk before renewal week alongside the core team
  • Apply Customer Success, CRM Tools, Account Management, Onboarding & Training to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.A. (Economics)
  • Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
  • 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
  • Working knowledge of Customer Success, CRM Tools, Account Management (or a genuine willingness to learn them)
  • Exposure to Onboarding & Training, Excel, Product Knowledge is an advantage
  • Clear written and verbal communication in English, and care with detail in your work
  • No prior work experience required — this is a fresher-friendly internship
  • Based in Greater Noida, Uttar Pradesh or willing to work from there for the internship period

Perks & benefits

Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateDirect access to the team that owns the data you work on

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Practical assignment or case study with a short walkthrough

About Daloopa

Daloopa operates in the it services sector and has an active presence in Greater Noida. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…
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