CrowdStrike

GenAI Customer Support Automation Intern

InternshipIn OfficeNagpur, Maharashtra3 months24K/mo4 openingsImmediate / Rolling

About this internship

Join CrowdStrike in Nagpur as a GenAI Customer Support Automation Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on GenAI for customer support work. About the role As a GenAI Customer Support…

Similar internships hiring now

View all

Not quite right? These internships in Nagpur, Maharashtra match the same skills — apply to a few to improve your chances.

ADAS / Autonomous Driving Intern

Bangalore International Airport

HybridNagpur, Maharashtra27K/mo

Apply

MLOps Engineer Intern

MoveInSync

HybridNagpur, Maharashtra43K/mo

Apply

Frontend Developer Intern

Siemens

In OfficeNagpur, Maharashtra27K/mo

Apply

Backend Engineer Intern

Western Union

RemoteNagpur, Maharashtra37K/mo

Apply

Skills you'll use

Large Language Models (LLMs)RAG over Knowledge BasesPythonSupport Tooling (Zendesk / Freshdesk)Intent ClassificationEscalation DesignPrompt EngineeringConversation AnalyticsQuality MonitoringCustomer Empathy

What you'll do

Work on deflecting routine support tickets with AI without frustrating the customer alongside the core team
Apply Large Language Models (LLMs), RAG over Knowledge Bases, Python, Support Tooling (Zendesk / Freshdesk) to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science)
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Large Language Models (LLMs), RAG over Knowledge Bases, Python (or a genuine willingness to learn them)
Exposure to Support Tooling (Zendesk / Freshdesk), Intent Classification, Escalation Design is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Nagpur, Maharashtra or willing to work from there for the internship period

Perks & benefits

Flexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentor

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3HR discussion — stipend, start date, expectations and offer

About CrowdStrike

CrowdStrike operates in the cybersecurity sector and has an active presence in Nagpur. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

Visit CrowdStrike’s official website ↗

Apply Now Find internships at CrowdStrike

Searching for “CrowdStrike internships” or “internship at CrowdStrike”? You’re in the right place.