Senior Engineer, Systems Engineering

About this role

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Skills you'll use

What you'll do

• Design, build, and maintain CRM Analytics (Tableau CRM / Einstein Analytics) dashboards, lenses, datasets, and dataflows to deliver actionable business insights
• Develop and optimize Salesforce Reports and Dashboards for various business units including Sales, Service, Marketing, and Operations
• Build and manage data pipelines and dataflows within CRM Analytics, including data transformation using SAQL (Salesforce Analytics Query Language)
• Leverage Salesforce Data Cloud to unify, harmonize, and activate customer and operational data for analytics consumption
• Collaborate with business analysts, data engineers, and stakeholders to gather analytics requirements and translate them into scalable technical designs
• Develop custom Apex, Lightning Web Components (LWC), and Salesforce Flows to extend and embed analytics capabilities within Salesforce applications
• Integrate Salesforce analytics solutions with external data sources (e.g., Snowflake, Azure Data Lake, SAP, S3) using connectors, APIs, and ETL pipelines
• Implement Einstein Discovery models to deliver AI-powered predictions and recommendations embedded in Salesforce records and dashboards
• Ensure analytics solutions comply with Salesforce data governance, security models, row-level security (RLS), and field-level security standards
• Work with Tableau (external) or other BI tools to complement Salesforce-native analytics where applicable

Who can apply

• Bachelor's degree in Computer Science, Information Technology, Data Science, Engineering, or a related field (or equivalent work experience)
• 5+ years of hands-on Salesforce development experience
• 3+ years of experience with Salesforce CRM Analytics (Tableau CRM / Einstein Analytics), including dashboard design, dataflow development, and SAQL
• Proficiency in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce Flow
• Strong experience with Salesforce Reports and Dashboards, including dynamic dashboards and cross-object reporting
• Hands-on experience with SAQL for custom data queries within CRM Analytics
• Familiarity with Salesforce Data Cloud or customer data platform (CDP) concepts
• Experience integrating Salesforce with external data sources using REST/SOAP APIs, Salesforce Connect, or third-party ETL tools
• Solid understanding of Salesforce data model, security model, and governor limits
• Experience with Salesforce DX (SFDX), Git, and CI/CD deployment pipelines

About Cencora

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