Caplin Point Laboratories

Customer Success Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling

About this internship

Kickstart your career at Caplin Point Laboratories in Chennai as a Customer Success Intern. This is a practical, project-based internship where you will be supporting customers and success metrics under the mentorship of senior team members, gaining exposure to real business challenges and…

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Skills you'll use

CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management

What you'll do

Support customer onboarding and journeys
Respond to queries and resolve issues
Maintain customer records in the CRM
Track satisfaction and success metrics
Coordinate with internal teams
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

3 rounds — typical selection flow for this role:

13 rounds

About Caplin Point Laboratories

About Caplin Point Laboratories Caplin Point Laboratories Limited is a fast-growing pharmaceutical company headquartered in Chennai, Tamil Nadu. It manufactures and markets formulations and injectables, with a strong presence in emerging markets across Latin America, Africa and other…

Visit Caplin Point Laboratories’s official website ↗

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