Sr Technical Consultant - Python, Java Script, L2/L3 Support

About this role

Not quite right? These jobs in Bengaluru match the same skills — apply to a few to improve your chances.

Full Stack Software Engineer (Java & React/Angular)

Guidewire

In OfficeBengaluru

Apply

Software Engineer - 6+yrs - React.js/Angular/Java

Cisco

In OfficeBengaluru

Apply

Python Full Stack Technical Lead

Birlasoft

In OfficeBengaluru

Apply

Senior Software Engineer II (Python and Golang)

‎ConnectWise

In OfficeBengaluru

Apply

Skills you'll use

What you'll do

• Act as the L3 technical support point for complex application issues, production incidents, escalations, and recurring problems.
• Analyse, troubleshoot, and resolve issues across frontend, server-side components, APIs, integrations, databases, and application workflows.
• Perform deep-dive debugging using application logs, database queries, API traces, monitoring tools, and code analysis.
• Identify root cause of incidents and implement or coordinate long-term fixes to prevent recurrence.
• Work closely with development teams to analyse defects, review code-level issues, validate fixes, and support production deployments.
• Support application releases, hotfixes, patches, configuration changes, and production validation activities.
• Investigate performance issues related to application response time, database queries, API latency, integration failures, and system errors.
• Collaborate with QA, DevOps, infrastructure, cloud, security, and business teams for end-to-end issue resolution.
• Understand application functionality, business workflows, and technical dependencies to provide effective production support.
• Create and maintain SOPs, runbooks, troubleshooting guides, RCA documents, and knowledge base articles.

Who can apply

• Prior experience in L3 application support or production support for enterprise applications.
• Experience supporting web applications, workflow platforms, automation platforms, or integration-heavy applications.
• Knowledge of cloud platforms such as Azure, AWS, or GCP.
• Exposure to Docker, Kubernetes, DevOps tools, or application deployment environments.
• Experience in creating RCA reports, SOPs, support playbooks, and operational dashboards.
• Basic scripting or automation experience to improve support efficiency.
• Understanding of Agile delivery, SDLC, and release management practices
• Shift / Work Expectations
• This role involves application support responsibilities and may require rotational shifts, including night shifts, depending on project needs.
• Flexibility to support production issues, planned deployments, weekend releases, and critical business activities is required.

About Blue Yonder

Searching for “Blue Yonder jobs” or “jobs at Blue Yonder”? You’re in the right place.