BigBasket

Business Operations Intern

InternshipIn OfficeChennai, Tamil Nadu3 months20K/mo6 openingsImmediate / Rolling

About this internship

BigBasket has an open Business Operations Intern position in Chennai for motivated freshers and final-year students. You will work on live business and city operations projects and finish with something you can genuinely talk about in interviews. About the role As a Business Operations Intern at…

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Skills you'll use

Advanced ExcelProcess MappingSQL BasicsOperations MetricsRoot Cause AnalysisVendor CoordinationSOP DocumentationDashboardingStakeholder CommunicationProblem Solving

What you'll do

Work on running the daily numbers of an operation — fill rate, TAT, cost per order — and fixing the process that moves them alongside the core team
Apply Advanced Excel, Process Mapping, SQL Basics, Operations Metrics to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/B.Com/B.A. (Economics), MBA/PGDM or any Bachelor's degree
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Advanced Excel, Process Mapping, SQL Basics (or a genuine willingness to learn them)
Exposure to Operations Metrics, Root Cause Analysis, Vendor Coordination is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Chennai, Tamil Nadu or willing to work from there for the internship period

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionals

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3HR discussion — stipend, start date, expectations and offer

About BigBasket

BigBasket operates in the e-commerce sector and has an active presence in Chennai. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…

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