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Avaya

Business Analyst

Job · Full-timeHybridLucknow, Uttar Pradesh0–3 years52K/mo1 openingImmediate / as per notice period
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About this role

Avaya is looking for a Business Analyst to join its Lucknow team. You will turn raw operational data into clear, trustworthy analysis, and work directly with the people who use it to run the business. About the role This Business Analyst role is hands-on and delivery-focused. Expect to spend your…

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Skills you'll use

SQLAdvanced ExcelRequirement GatheringProcess MappingData VisualizationPower BIDocumentationGap AnalysisPowerPointStakeholder ManagementCritical ThinkingAgile Basics

What you'll do

  • Gather, document and sign off business requirements with stakeholders
  • Map current processes and quantify where they leak time or money
  • Build the analysis and decks that support a proposed change
  • Coordinate between business users and technical teams through delivery
  • Track post-implementation metrics to confirm the change worked
  • Validate and reconcile numbers before publishing, and document data caveats
  • Automate recurring reporting to free up time for real analysis
  • Present findings clearly to non-technical stakeholders

Who can apply

  • B.E./B.Tech/BBA/B.Com/MBA/MCA or an equivalent degree from a recognised university
  • 0–3 years of experience in analytics, reporting or MIS — freshers and 2026 graduates are welcome
  • Working knowledge of SQL, Advanced Excel, Requirement Gathering
  • Comfort with SQL, Excel and process-mapping tools and with cleaning messy, real-world data
  • Ability to define a metric precisely and explain a result to a non-technical stakeholder
  • Attention to detail, ownership and the discipline to document your work
  • Based in Lucknow, Uttar Pradesh or willing to relocate

Perks & benefits

Annual performance bonus / variable payHealth insurance for you and your dependantsProvident Fund and statutory benefitsStructured onboarding and mentorshipLearning & certification support (SQL, Power BI, Tableau, cloud)Paid leaves and public holidaysFlexible / hybrid working optionsModern analytics tooling and licensed BI seats

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Technical interview 1 — SQL joins, aggregations, window functions and data modelling
  3. 3Case study / take-home assignment on a real dataset, with a walkthrough of your approach
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out

About Avaya

Avaya operates in the communications software sector and runs an active team in Lucknow. It is an established employer with a working analytics function — data is used to run the business day to day, not filed away in a quarterly deck. Industry and what the company does Avaya works in…
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