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Astrome Technologies logo — Astrome Technologies Customer Success / Customer Support Intern at Astrome Technologies
Astrome Technologies

Customer Success / Customer Support Intern

InternshipIn OfficeBengaluru6 months12K/mo1 openingImmediately
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About this internship

Astrome Technologies has an open Customer Success / Customer Support Intern position in Bengaluru for freshers who are genuinely excited about customer success & support. This is a 6-month In Office internship in the Telecom & Satellite Communications sector where you will learn by doing — taking…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Bengaluru (In Office)
  • Able to commit to the full internship duration

Perks & benefits

Flexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development Workshops

About Astrome Technologies

Based in part out of Bengaluru, Astrome Technologies is an established player in the Telecom & Satellite Communications sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration…
Visit Astrome Technologies’s official website ↗
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In OfficeKolkata3mo
Stipend N/AApply

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