Angel One
Software Support Engineer
Job · Full-timeIn OfficeAurangabad, Maharashtra0–2 years28K/mo3 openingsImmediate / as per notice period
About this role
Angel One is recruiting a Software Support Engineer for its Aurangabad team. The role suits someone early in their career who wants depth in product support engineering rather than a rotation through everything at once.
About the role
As a Software Support Engineer at Angel One, your core…
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Skills you'll use
TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling
What you'll do
- Diagnose and resolve customer-reported product issues
- Reproduce problems and escalate with evidence attached
- Write and maintain troubleshooting documentation
- Track recurring issues and push for permanent fixes
- Keep customers informed with accurate status
- Flag risks and blockers early rather than at the deadline
- Keep your tracker and status honest, including when something has slipped
Who can apply
- B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) from a recognised university
- 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
- Working knowledge of Troubleshooting, SQL, Log Analysis
- Comfort with log search, a ticketing system and SQL, and the ability to pick up an unfamiliar tool without waiting to be taught it
- The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
- Attention to detail, ownership and the discipline to document your work
- Based in Aurangabad, Maharashtra or willing to relocate
Perks & benefits
Clear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budget
Interview & selection process
5 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Short introductory call with the recruiter about your background and interest
- 3Technical or practical round based on the day-to-day work of the role
- 4Take-home exercise or live problem-solving discussion
- 5HR discussion — compensation, notice period, joining date and offer roll-out
About Angel One
Angel One operates in the stock broking sector and runs an active team in Aurangabad. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan.
Industry and what the company does
Angel One…
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