Middleware Platform Engineer

About this role

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Skills you'll use

What you'll do

• Administer, configure, and support GoAnywhere MFT (workflows, secure file transfers, keys/certs, user/partner onboarding, scheduling, auditing).
• Operate and maintain AWS MSK (Kafka) clusters (brokers, topics, partitions, replication, retention policies, upgrades/patching, client connectivity).
• Administer IBM MQ environments (Queue Managers, channels, queues, clustering, SSL/TLS, HA/DR, monitoring, performance tuning).
• Manage AWS ElastiCache (Redis/Memcached) including scaling, failover, backups/snapshots, parameter tuning, and performance optimization.
• Ensure high availability, resilience, and disaster recovery readiness (RTO/RPO alignment, failover tests, runbooks).
• Work with application teams on integration patterns, client configuration, connectivity solving, and standards.
• Coordinate with InfoSec, Networking, and Cloud Platform teams on secure network paths (VPC, subnets, security groups, NACLs, private endpoints)
• Build and maintain observability: metrics, logs, traces, dashboards, and alerts for Kafka/MQ/MFT/Cache.
• Handle production incidents, perform root cause analysis (RCA), implement corrective/preventative actions, and drive service improvements.
• Tune MQ/Kafka performance (batching, compression, partition strategy, consumer lag management) and Elasticache parameters.

Who can apply

• 4 - 5 years’ experience in middleware/integration/platform engineering roles supporting production systems.
• Hands-on administration experience (4 - 5 Years) with at least two of the following: Kafka (AWS MSK), GoAnywhere MFT, AWS ElastiCache (Redis/Memcached), IBM MQ
• Strong understanding of messaging/integration concepts: queues/topics, pub-sub, delivery semantics, ordering, retries, dead-letter handling, and back-pressure.
• 4 - 5 Years of experience with Linux administration, networking fundamentals (DNS, TLS, firewalls, ports), and troubleshooting distributed systems.
• Working knowledge of AWS core services and constructs: VPC, IAM, EC2, CloudWatch, security groups, KMS, Secrets Manager/Parameter Store.
• Production support experience including incident management, RCA, and change/release processes.
• Scripting/automation skills (Python/Shell) and familiarity with IaC (Terraform/CloudFormation).
• Excellent documentation and communication skills; ability to work cross-functionally.

About Amex GBT

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