IT Support Engineer I, Ops Tech Solutions Delivery

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Skills you'll use

What you'll do

• As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.

Who can apply

• - 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
• - 2+ years of troubleshooting in a multi-user high availability environment experience
• - 2+ years of PC repair, troubleshooting, deployment and liquidation experience
• - 1+ years of IT client, server, and network service delivery experience
• - 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
• - 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
• - 2+ years of supporting and maintaining a corporate network environment experience
• - High school or equivalent diploma

About Amazon

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