Business Intelligence Engineer, Delivery Experience

About this role

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Skills you'll use

What you'll do

• As a BIE within the group, you will work closely with program managers, software developers, research scientists, and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways. As a BIE embedded in the product team you have the opportunity to participate and shape product development as well as leverage your technical skills. This position provides opportunities to influence high visibility/high impact areas in the organization.
• This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply your technical and engineering expertise to rapidly prototype and deliver solutions. This skill also requires you to work across a variety of teams, including software tech teams, operations, finance, category, search, and inventory platform (software) teams. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, extract and manipulate data across various data marts, and align research focuses on Amazon’s strategic needs.
• A day in the life
• Perform complex data analysis (correlations, regressions, simulations, optimization, etc.) and identify improvement opportunities on key customer experience metrics (sales, consolidation, Prime benefits, reduce ship costs, etc.).
• Own end-to-end program management. You will not only develop insights but devise realistic plans and work with key stakeholders (software managers, product managers, retail business managers, etc.) to execute them.
• Responsible for adding YY million $ to top line or reducing XX million $ actual savings to bottom line. You will be responsible for not only "recommendation" but actual improvements.
• Engage with senior leadership on drafting proposals for new concepts, improvement plans, 3-year strategy and outlook.
• Be a subject matter expert in best in class customer experience policies at Amazon. You will understand intricate details of our promise and ordering systems along with their impact on ground-level operations
• Design, develop and establish KPIs to monitor analysis and provide strategic insights to drive growth and performance.
• Build infrastructure and implement maintenance strategy for internal datasets to support swift analysis to answer critical business questions. You

Who can apply

• - 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
• - Experience with data visualization using Tableau, Quicksight, or similar tools
• - Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)
• - Experience with scripting language (e.g., Python, Java, or R)

About Amazon

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