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Amazon

Customer Success Intern

InternshipHybridChennai, Tamil Nadu3 months1 openingImmediate / Rolling
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About this internship

Kickstart your career at Amazon in Chennai as a Customer Success Intern. This is a practical, project-based internship where you will be supporting customers and success metrics under the mentorship of senior team members, gaining exposure to real business challenges and industry-standard…

Skills you'll use

CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management

What you'll do

  • Support customer onboarding and journeys
  • Respond to queries and resolve issues
  • Maintain customer records in the CRM
  • Track satisfaction and success metrics
  • Coordinate with internal teams
  • Document work clearly and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree/diploma
  • Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
  • Strong communication skills and a proactive attitude
  • Ability to work in a team and meet deadlines
  • Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 13 rounds

About Amazon

About Amazon Amazon is a multinational technology company focused on e-commerce, cloud computing (AWS), digital streaming and artificial intelligence, with large corporate, technology and operations teams across India. What Amazon Does Amazon works within the E-commerce / Cloud Computing space…
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Free to apply · takes under 2 minutes · Amazon reviews on a rolling basis.

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