Accenture India

Customer Support Intern

InternshipIn OfficeKolkata, West Bengal3 months24K/mo2 openingsImmediate / Rolling

About this internship

Start your career in customer support with Accenture India as a Customer Support Intern in Kolkata. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Support Intern at Accenture India, your core…

Skills you'll use

Customer CommunicationTicketing SystemsCRM ToolsProblem SolvingProduct KnowledgeEscalation HandlingExcelDocumentationEmpathyTime Management

What you'll do

Work on resolving customer issues and improving the help experience alongside the core team
Apply Customer Communication, Ticketing Systems, CRM Tools, Problem Solving to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed Any graduate — BBA/B.Com/BA/B.Sc/B.E./B.Tech — 2026 freshers & final-year students welcome
Working knowledge of Customer Communication, Ticketing Systems, CRM Tools (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Kolkata, West Bengal

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3HR discussion — stipend, start date, expectations and offer

About Accenture India

Accenture India operates in the consulting & it services sector and has an active presence in Kolkata. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

Visit Accenture India’s official website ↗

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