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Aagnia Technologies logo — Aagnia Technologies Customer Service Internship at Aagnia Technologies
Aagnia Technologies

Customer Service Internship

InternshipHybridMargao, Goa6 months16K/mo5 openingsImmediate / Rolling
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About this internship

Join Aagnia Technologies in Margao as a Customer Service Internship. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on customer support work. About the role As a Customer Service Internship at Aagnia…

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Skills you'll use

Customer SupportTicketing SystemsCRM ToolsWritten CommunicationProduct KnowledgeEscalation HandlingExcelSLA AwarenessEmpathy & PatienceReporting

What you'll do

  • Work on resolving the issue and recording it well enough that the pattern behind it becomes visible alongside the core team
  • Apply Customer Support, Ticketing Systems, CRM Tools, Written Communication to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.A. (Economics)
  • Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
  • 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
  • Working knowledge of Customer Support, Ticketing Systems, CRM Tools (or a genuine willingness to learn them)
  • Exposure to Written Communication, Product Knowledge, Escalation Handling is an advantage
  • Clear written and verbal communication in English, and care with detail in your work
  • No prior work experience required — this is a fresher-friendly internship
  • Based in Margao, Goa or willing to work from there for the internship period

Perks & benefits

Flexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorDirect access to the team that owns the data you work on

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Online aptitude / domain assessment
  3. 3HR discussion — stipend, start date, expectations and offer

About Aagnia Technologies

Aagnia Technologies operates in the financial technology sector and has an active presence in Margao. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…
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