Associate Operations Specialist

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Skills you'll use

What you'll do

• Campaign Operations & Troubleshooting
• Manage day-to-day operations for digital advertising, programmatic, and social (Omni-Channel) campaigns.
• Review and validate campaign setup, targeting, budgets, schedules, creatives, tracking, and other configurations.
• Monitor active campaigns for delivery, pacing, performance, and operational issues and take corrective action.
• Identify campaigns that have not delivered impressions or email workflows that have not executed within defined thresholds.
• Review campaign performance and recommend optimization opportunities.
• Troubleshoot campaign, creative, tracking, and platform issues and work with DSP/MAP partners to resolve them.
• Troubleshoot creative audit failures and coordinate resolution with relevant platform teams.
• Go-to-Market & Customer Support
• Respond to Salesforce tickets, Slack requests, emails, and other support channels from Sales, Customer Success, and Go-to-Market teams.

Who can apply

• Strong proficiency in Excel/Google Sheets, including Pivot Tables, XLOOKUP/VLOOKUP, data cleansing, analysis, and reporting.
• Basic knowledge of HTML5, email HTML, ad creative specifications, tracking pixels, UTM parameters, and landing-page troubleshooting.
• Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and optimization opportunities.
• Knowledge of ABM and intent-based marketing is a plus.
• Manage day-to-day operations for digital advertising, programmatic, and social (Omni-Channel) campaigns.
• Review and validate campaign setup, targeting, budgets, schedules, creatives, tracking, and other configurations.
• Monitor active campaigns for delivery, pacing, performance, and operational issues and take corrective action.
• Identify campaigns that have not delivered impressions or email workflows that have not executed within defined thresholds.

About 6sense

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