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Whirlpool of India logo — Whirlpool of India Customer Success Intern at Whirlpool of India
Whirlpool of India

Customer Success Intern

InternshipIn OfficePune, Maharashtra6 months14K/mo3 openingsImmediate / Rolling

About this internship

Join Whirlpool of India in Pune as a Customer Success Intern. This entry-level internship is built for candidates eager to turn classroom knowledge into hands-on, business-facing experience. As a Customer Success Intern, you will work closely with experienced professionals in a consumer appliances…

Skills you'll use

CommunicationCRMCustomer SupportOnboardingExcelProblem SolvingAccount ManagementEmpathy

What you'll do

  • supporting customer onboarding
  • answering queries and resolving issues
  • tracking customer health and usage
  • gathering feedback for the product team
  • maintaining CRM records
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed Any graduate; BBA/MBA a plus
  • Foundational knowledge of Communication, CRM, Customer Support, Onboarding
  • Good communication and a genuine willingness to learn
  • Based in or open to working from Pune
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Networking opportunitiesInternship CertificateLetter of RecommendationMentorship from experienced professionalsReal-world project experiencePre-Placement Offer (PPO) opportunity

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application Screening — the recruitment team at Whirlpool of India reviews your resume, projects/portfolio and fit for the Customer Success Intern role.
  2. 2Aptitude / Skills Assessment — a screening test focused on communication and problem solving.
  3. 3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
  4. 4Second Interview / Assignment Round — a deeper problem-solving, portfolio or practical assignment round with a senior team member.
  5. 5HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with Whirlpool of India.

About Whirlpool of India

Whirlpool of India operates in the consumer appliances space and actively invests in early-career talent across its Pune team. Its culture is practical and learning-oriented — mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine members of…
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