Thermax

Help Desk Internship

InternshipHybridPonda, Goa2 months13K/mo15 openingsImmediate / Rolling

About this internship

Thermax is hiring a Help Desk Internship in Ponda — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to IT support and service desk rather than a certificate-only programme. About the role As a Help Desk Internship at Thermax, your core focus will be…

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Skills you'll use

IT SupportWindows AdministrationTicketing & ITSMActive DirectoryHardware TroubleshootingNetworking BasicsRemote Support ToolsMicrosoft 365Customer CommunicationDocumentation

What you'll do

Work on resolving what you can, escalating what you cannot, and leaving a ticket the next person can read alongside the core team
Apply IT Support, Windows Administration, Ticketing & ITSM, Active Directory to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech (any branch), BCA/MCA, B.Sc (Computer Science / IT) or MCA
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of IT Support, Windows Administration, Ticketing & ITSM (or a genuine willingness to learn them)
Exposure to Active Directory, Hardware Troubleshooting, Networking Basics is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Ponda, Goa or willing to work from there for the internship period

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment

About Thermax

Thermax operates in the energy & environment engineering sector and has an active presence in Ponda. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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