Sprinklr

IT Support Intern

InternshipHybridFirozabad, Uttar Pradesh3 months13K/mo5 openingsImmediate / Rolling

About this internship

Join Sprinklr in Firozabad as an IT Support Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on IT support and service desk work. About the role As an IT Support Intern at Sprinklr, your core focus will…

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Skills you'll use

IT SupportWindows AdministrationTicketing & ITSMActive DirectoryHardware TroubleshootingNetworking BasicsRemote Support ToolsMicrosoft 365Customer CommunicationDocumentation

What you'll do

Work on resolving what you can, escalating what you cannot, and leaving a ticket the next person can read alongside the core team
Apply IT Support, Windows Administration, Ticketing & ITSM, Active Directory to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech (any branch), BCA/MCA, B.Sc (Computer Science / IT) or MCA
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of IT Support, Windows Administration, Ticketing & ITSM (or a genuine willingness to learn them)
Exposure to Active Directory, Hardware Troubleshooting, Networking Basics is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Firozabad, Uttar Pradesh or willing to work from there for the internship period

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3Discussion with the hiring manager on the role and your fit
4HR discussion — stipend, start date, expectations and offer

About Sprinklr

Sprinklr operates in the saas sector and has an active presence in Firozabad. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work runs at…

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