Scapia

Product Operations Intern

InternshipHybridMalda, West Bengal3 months23K/mo2 openingsImmediate / Rolling

About this internship

Join Scapia in Malda as a Product Operations Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on product operations work. About the role As a Product Operations Intern at Scapia, your core focus will be…

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Skills you'll use

Product AnalyticsProcess DocumentationCustomer Feedback SynthesisRelease CoordinationSQLAdvanced ExcelRoadmap & Backlog HygieneCross-Team CommunicationTooling Administration (Jira / Notion)Reporting & Metrics

What you'll do

Work on keeping the product process, data and feedback loops running cleanly alongside the core team
Apply Product Analytics, Process Documentation, Customer Feedback Synthesis, Release Coordination to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.E./B.Tech, BCA/MCA or any graduate with analytics or product projects — 2026 freshers & final-year students welcome
Working knowledge of Product Analytics, Process Documentation, Customer Feedback Synthesis (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Malda, West Bengal

Perks & benefits

Flexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentor

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3Discussion with the hiring manager on the role and your fit
4HR discussion — stipend, start date, expectations and offer

About Scapia

Scapia operates in the travel fintech sector and has an active presence in Malda. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…

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