Mswipe

Operations Intern

InternshipIn OfficeSiliguri, West Bengal3 months18K/mo2 openingsImmediate / Rolling

About this internship

Mswipe is hiring an Operations Intern in Siliguri — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to business operations rather than a certificate-only programme. About the role As an Operations Intern at Mswipe, your core focus will be running the…

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Skills you'll use

Process ImprovementAdvanced ExcelSOP DocumentationVendor CoordinationData Reporting & MISRoot Cause AnalysisCross-Team CommunicationSQL BasicsCapacity & Roster PlanningQuality Auditing

What you'll do

Work on running the daily operating process and removing what slows it down alongside the core team
Apply Process Improvement, Advanced Excel, SOP Documentation, Vendor Coordination to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong analytical ability — 2026 freshers & final-year students welcome
Working knowledge of Process Improvement, Advanced Excel, SOP Documentation (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Siliguri, West Bengal

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment
3Technical interview on fundamentals and your projects
4HR discussion — stipend, start date, expectations and offer

About Mswipe

Mswipe operates in the merchant payments sector and has an active presence in Siliguri. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

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