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Kiaan Tech logo — Kiaan Tech Customer Success / Customer Support Intern at Kiaan Tech
Kiaan Tech

Customer Success / Customer Support Intern

InternshipWork from HomeSurat3 months15K/mo5 openingsImmediately
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About this internship

Join Kiaan Tech in Surat as a Customer Success / Customer Support Intern and get a real, mentor-led start to your career in customer success & support. Over this 3-month Remote internship you will contribute to actual Electronics / Semiconductors projects, learn how a professional team plans and…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Surat (Remote)
  • Able to commit to the full internship duration

Perks & benefits

Letter of RecommendationFlexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) Opportunity

About Kiaan Tech

Kiaan Tech is a Electronics / Semiconductors organisation with a presence in Surat, one of India's foremost business and talent hubs. The company operates in the Electronics / Semiconductors space, serving customers with a focus on quality, reliability and steady growth. Like many strong…
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In OfficeKolkata3mo
Stipend N/AApply

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