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ICICI Lombard logo — ICICI Lombard Insurance Claims Intern at ICICI Lombard
ICICI Lombard

Insurance Claims Intern

InternshipIn OfficeMumbai, Maharashtra6 months12K/mo14 openingsImmediate / Rolling

About this internship

Start your career in claims operations with ICICI Lombard as an Insurance Claims Intern in Mumbai. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As an Insurance Claims Intern at ICICI Lombard, your core focus…

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Skills you'll use

Claims ProcessDocument VerificationClaim RegistrationInvestigation CoordinationSettlement TrackingMS ExcelPolicy WordingsCustomer CommunicationTAT ManagementEmpathy & Accuracy

What you'll do

  • Work on processing claim files — document checks, verification coordination and settlement tracking alongside the core team
  • Apply Claims Process, Document Verification, Claim Registration, Investigation Coordination to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed B.Com, BBA, M.Com or MBA (Finance)
  • Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
  • 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
  • Working knowledge of Claims Process, Document Verification, Claim Registration (or a genuine willingness to learn them)
  • Exposure to Investigation Coordination, Settlement Tracking, MS Excel is an advantage
  • Clear written and verbal communication in English, and care with detail in your work
  • No prior work experience required — this is a fresher-friendly internship
  • Based in Mumbai, Maharashtra or willing to work from there for the internship period

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Discussion with the hiring manager on the role and your fit

About ICICI Lombard

ICICI Lombard operates in the general insurance sector and has an active presence in Mumbai. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…
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