Haptik

Product Operations Intern

InternshipIn OfficeKochi, Kerala4 months33K/mo1 openingImmediate / Rolling

About this internship

Start your career in product operations with Haptik as a Product Operations Intern in Kochi. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Product Operations Intern at Haptik, your core focus will be…

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Skills you'll use

Product AnalyticsProcess DocumentationCustomer Feedback SynthesisRelease CoordinationSQLAdvanced ExcelRoadmap & Backlog HygieneCross-Team CommunicationTooling Administration (Jira / Notion)Reporting & Metrics

What you'll do

Work on keeping the product process, data and feedback loops running cleanly alongside the core team
Apply Product Analytics, Process Documentation, Customer Feedback Synthesis, Release Coordination to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.E./B.Tech, BCA/MCA or any graduate with analytics or product projects — 2026 freshers & final-year students welcome
Working knowledge of Product Analytics, Process Documentation, Customer Feedback Synthesis (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Kochi, Kerala

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of Recommendation

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit

About Haptik

Haptik operates in the conversational ai sector and has an active presence in Kochi. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…

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