Go Digit General Insurance

Customer Success Ops Intern

InternshipIn OfficeNashik, Maharashtra2 months14K/mo12 openingsImmediate / Rolling

About this internship

Go Digit General Insurance has an open Customer Success Ops Intern position in Nashik for motivated freshers and final-year students. You will work on live customer success operations projects and finish with something you can genuinely talk about in interviews. About the role As a Customer…

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Skills you'll use

Customer SuccessHealth ScoringUsage AnalyticsCRM ToolsExcelChurn AnalysisOnboarding SupportTicket TriageReportingClient Communication

What you'll do

Work on watching usage and health scores so an at-risk account is spotted before the renewal conversation alongside the core team
Apply Customer Success, Health Scoring, Usage Analytics, CRM Tools to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed Any graduate or final-year student — BBA/MBA, B.Com, BCA or B.E./B.Tech
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Customer Success, Health Scoring, Usage Analytics (or a genuine willingness to learn them)
Exposure to CRM Tools, Excel, Churn Analysis is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Nashik, Maharashtra or willing to work from there for the internship period

Perks & benefits

Networking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceDirect access to the team that owns the data you work on

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Team-fit / behavioural interview with the team
3Online aptitude / domain assessment
4HR discussion — stipend, start date, expectations and offer

About Go Digit General Insurance

Go Digit General Insurance operates in the digital insurance sector and has an active presence in Nashik. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

Visit Go Digit General Insurance’s official website ↗

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