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Fidelity International logo — Fidelity International Technical Support Intern at Fidelity International
Fidelity International

Technical Support Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling
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About this internship

Fidelity International is inviting applications for the role of Technical Support Intern in Chennai. This is a hands-on, mentor-led internship designed for students and freshers who want real, practical experience resolving technical issues and supporting users. As an intern, you will work…

Skills you'll use

TroubleshootingCommunicationTicketing SystemsNetworking BasicsWindows/LinuxCustomer SupportSQL BasicsDocumentationProblem SolvingPatience

What you'll do

  • Respond to and resolve support tickets
  • Troubleshoot software and hardware issues
  • Escalate and document complex issues
  • Guide users through solutions
  • Maintain support documentation
  • Document work clearly and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree/diploma
  • Foundational knowledge of Troubleshooting, Communication, Ticketing Systems, Networking Basics
  • Strong communication skills and a proactive attitude
  • Ability to work in a team and meet deadlines
  • Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 13 rounds

About Fidelity International

About Fidelity International Fidelity International provides investment management, retirement and workplace pension services to institutional and individual investors across 25+ countries. India is its largest location outside the UK, with operations spanning Gurugram, Mumbai and Bengaluru. What…
Visit Fidelity International’s official website ↗
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