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Fidelity International logo — Fidelity International Customer Success Intern at Fidelity International
Fidelity International

Customer Success Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling
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About this internship

Join Fidelity International in Chennai as a Customer Success Intern and take the first meaningful step in your professional journey. This internship offers a structured, guided environment where you will spend your time supporting customers and success metrics, learn directly from industry…

Skills you'll use

CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management

What you'll do

  • Support customer onboarding and journeys
  • Respond to queries and resolve issues
  • Maintain customer records in the CRM
  • Track satisfaction and success metrics
  • Coordinate with internal teams
  • Document work clearly and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree/diploma
  • Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
  • Strong communication skills and a proactive attitude
  • Ability to work in a team and meet deadlines
  • Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 12 rounds

About Fidelity International

About Fidelity International Fidelity International provides investment management, retirement and workplace pension services to institutional and individual investors across 25+ countries. India is its largest location outside the UK, with operations spanning Gurugram, Mumbai and Bengaluru. What…
Visit Fidelity International’s official website ↗
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