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Delhivery

Customer Success Intern

InternshipHybridMumbai, Maharashtra5 months12K/mo3 openingsImmediate / Rolling
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About this internship

Kick-start your career with Delhivery as a Customer Success Intern in Mumbai. If you learn fastest by doing, this internship gives you real responsibility, real mentorship and real customer support projects from day one. As a Customer Success Intern, you will work closely with experienced…

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Skills you'll use

CommunicationCRMAccount ManagementProblem SolvingMS OfficeEmpathy

What you'll do

  • onboarding and supporting customers
  • tracking customer health metrics
  • resolving queries and escalations
  • gathering product feedback
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
  • Foundational knowledge of Communication, CRM, Account Management (or a strong willingness to learn them)
  • Good communication, problem-solving and a genuine eagerness to learn
  • Based in or willing to work from Mumbai
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Flexible working hoursInternship CertificateLetter of RecommendationMentorship from experienced professionalsReal-world project experience

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Online aptitude / skills assessment

About Delhivery

Delhivery operates in the logistics space and actively invests in early-career talent across Mumbai. Its culture is practical and learning-oriented: mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine members of the team. Working here…
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