Cognizant

Customer Success Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling

About this internship

Kickstart your career at Cognizant in Chennai as a Customer Success Intern. This is a practical, project-based internship where you will be supporting customers and success metrics under the mentorship of senior team members, gaining exposure to real business challenges and industry-standard…

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Skills you'll use

CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management

What you'll do

Support customer onboarding and journeys
Respond to queries and resolve issues
Maintain customer records in the CRM
Track satisfaction and success metrics
Coordinate with internal teams
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

3 rounds — typical selection flow for this role:

13 rounds

About Cognizant

About Cognizant Cognizant is one of the world's leading professional services companies, helping clients modernise technology, reimagine processes and transform experiences so they can stay ahead in a fast-changing world. Headquartered in the United States, Cognizant is a Fortune 500 company and a…

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