Capillary Technologies

Customer Success Intern

InternshipWork from HomeAhmedabad, Gujarat2 months11K/mo4 openingsImmediate / Rolling

About this internship

Start your career in operations with Capillary Technologies as a Customer Success Intern in Ahmedabad. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Success Intern at Capillary Technologies, your…

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Skills you'll use

CRMCustomer OnboardingTicket HandlingCommunicationEscalation ManagementExcelProduct KnowledgeRetention BasicsEmpathyReporting

What you'll do

Work on keeping day-to-day delivery running and measurable alongside the core team
Apply CRM, Customer Onboarding, Ticket Handling, Communication to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA/B.Com/B.E./Any graduate — 2026 freshers & final-year students welcome
Working knowledge of CRM, Customer Onboarding, Ticket Handling (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Ahmedabad, Gujarat

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of Recommendation

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects
3Practical assignment or case study with a short walkthrough
4HR discussion — stipend, start date, expectations and offer

About Capillary Technologies

Capillary Technologies operates in the technology sector and has an active presence in Ahmedabad. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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