Location
Ranchi, Jharkhand
Work Mode
Hybrid
Duration
0 months
Stipend
₹30,000/mo
Start Date
Immediate / as per notice period
Openings
1 positions
Type
Full-time
Category
Customer Support
About the Internship
Applications are open for the Customer Success Associate position at Lenskart in Ranchi. You will join a working team in customer success, take a defined area end to end, and see the result of your work in the hands of real users or customers.
About the role
As a Customer Success Associate at…
About Lenskart
Lenskart is hiring a Customer Success Associate in Ranchi — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.7 LPA and 1 opening.
See all Lenskartinternships →Ranchi, JharkhandVerified employer1 opening
Apply to Lenskart →Skills Required
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
- Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Ranchi or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Paid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teams
Interview & Selection Process
4 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Take-home exercise or live problem-solving discussion
- 3Discussion with the hiring manager on how you approach problems and work with others
- 4HR discussion — compensation, notice period, joining date and offer roll-out
₹30,000/month
Stipend · 0 months
Openings1 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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