Applications are open for the Software Support Engineer position at CoinDCX in Bhubaneswar. You will join a working team in product support engineering, take a defined area end to end, and see the result of your work in the hands of real users or customers.
About the role
This Software Support…
About CoinDCX
CoinDCX is hiring a Software Support Engineer in Bhubaneswar — a full-time full-time position working in log search, a ticketing system and SQL, with an indicative CTC of 2.4 LPA–4.3 LPA and 5 openings.
TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling
Who Can Apply
B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) graduates with 0–2 years of relevant experience, based in Bhubaneswar or willing to relocate. You should be comfortable with Troubleshooting, SQL, Log Analysis, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person time
Interview & Selection Process
3 rounds — typical selection flow for this role:
1Resume screening and profile shortlisting by the talent acquisition team
2Discussion with the hiring manager on how you approach problems and work with others
3HR discussion — compensation, notice period, joining date and offer roll-out