Location
Kolkata, West Bengal
Work Mode
Hybrid
Duration
4 months
Stipend
₹16,000/mo
Start Date
Immediate / Rolling
Openings
6 positions
Type
Full-time
Category
Customer Support
About the Internship
Fello is hiring a Customer Success Intern in Kolkata — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer success and support rather than a certificate-only programme.
About the role
As a Customer Success Intern at Fello, your core focus will…
About Fello
Fello offers a mentor-led Customer Success Intern in Kolkata with live project work in customer support, a stipend of ₹16,000/month and a Pre-Placement Offer opportunity for strong performers.
See all Fellointernships →Kolkata, West BengalVerified employer6 openings
Apply to Fello →Skills Required
Customer CommunicationCRM ToolsTicketing (Freshdesk/Zendesk)ExcelEscalation HandlingProduct KnowledgeSLA TrackingFeedback AnalysisDocumentationProblem Solving
Who Can Apply
- Final-year students and recent graduates from any Bachelor's or Master's degree — B.A./B.Com/BBA/B.Sc/B.E./MBA all welcome who are based in or willing to work from Kolkata. You should be keen to learn Customer Communication, CRM Tools, Ticketing (Freshdesk/Zendesk) on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows
Interview & Selection Process
4 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Technical interview on fundamentals and your projects
- 3Practical assignment or case study with a short walkthrough
- 4HR discussion — stipend, start date, expectations and offer
₹16,000/month
Stipend · 4 months
Openings6 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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