Location
Navi Mumbai, Maharashtra
Work Mode
Work from Home
Duration
0 months
Stipend
₹29,000/mo
Start Date
Immediate / as per notice period
Openings
4 positions
Type
Full-time
Category
Customer Support
About the Internship
AirWorks is hiring a Customer Success Associate in Navi Mumbai. This is a full-time, permanent role with real ownership from the first quarter — you will be given work that ships, reviewed by people who know the craft, and the context to understand why it matters.
About the role
In this role you…
About AirWorks
AirWorks is hiring a Customer Success Associate in Navi Mumbai — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.6 LPA and 4 openings.
Navi Mumbai, MaharashtraVerified employer4 openings
Apply to AirWorks →Skills Required
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
- Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Navi Mumbai or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Health insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemes
Interview & Selection Process
5 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Short introductory call with the recruiter about your background and interest
- 3Technical or practical round based on the day-to-day work of the role
- 4Take-home exercise or live problem-solving discussion
- 5HR discussion — compensation, notice period, joining date and offer roll-out
₹29,000/month
Stipend · 0 months
Openings4 positions
Applicants0 applied
ModeWork from Home
CategoryCustomer Support
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