Software Support Engineer

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Location

Mysuru, Karnataka

Work Mode

Hybrid

Duration

0 months

Stipend

₹28,000/mo

Start Date

Immediate / as per notice period

Openings

1 positions

Type

Full-time

About the Internship

Applications are open for the Software Support Engineer position at 18Pixels in Mysuru. You will join a working team in product support engineering, take a defined area end to end, and see the result of your work in the hands of real users or customers. About the role As a Software Support…

About 18Pixels

18Pixels is hiring a Software Support Engineer in Mysuru — a full-time full-time position working in log search, a ticketing system and SQL, with an indicative CTC of 2.4 LPA–4.2 LPA and 1 opening.

Mysuru, KarnatakaVerified employer1 opening

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Skills Required

TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling

Who Can Apply

B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) graduates with 0–2 years of relevant experience, based in Mysuru or willing to relocate. You should be comfortable with Troubleshooting, SQL, Log Analysis, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Paid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teams