Location
Delhi, Delhi
Work Mode
Work from Home
Duration
0 months
Stipend
₹38,000/mo
Start Date
Immediate / as per notice period
Openings
5 positions
Type
Full-time
Category
Customer Support
About the Internship
Applications are open for the Customer Success Associate position at AppFolio India in Delhi. You will join a working team in customer success, take a defined area end to end, and see the result of your work in the hands of real users or customers.
About the role
As a Customer Success Associate at…
About AppFolio India
AppFolio India is hiring a Customer Success Associate in Delhi — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 3 LPA–6 LPA and 5 openings.
Delhi, DelhiVerified employer5 openings
Apply to AppFolio India →Skills Required
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
- Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Delhi or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Clear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budget
Interview & Selection Process
5 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Take-home exercise or live problem-solving discussion
- 3Discussion with the hiring manager on how you approach problems and work with others
- 4Team fit conversation with two or three future colleagues
- 5HR discussion — compensation, notice period, joining date and offer roll-out
₹38,000/month
Stipend · 0 months
Openings5 positions
Applicants0 applied
ModeWork from Home
CategoryCustomer Support
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