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Ajackus logo — Ajackus Customer Success Associate in Guwahati, Assam
Ajackus VerifiedActively Hiring

Customer Success Associate

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Location

Guwahati, Assam

Work Mode

Hybrid

Duration

0 months

Stipend

₹30,000/mo

Start Date

Immediate / as per notice period

Openings

5 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹30,000/moApply on Company Website ↗

About the Internship

Start your career in customer success at Ajackus as a Customer Success Associate in Guwahati. This is a full-time position with a structured first ninety days, a named mentor, and genuine responsibility once you are through it. About the role This Customer Success Associate position is about…

About Ajackus

Ajackus is hiring a Customer Success Associate in Guwahati — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.7 LPA and 5 openings.
Guwahati, AssamVerified employer5 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Guwahati or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Internal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)

Interview & Selection Process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Discussion with the hiring manager on how you approach problems and work with others
  3. 3Team fit conversation with two or three future colleagues
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out
30,000/month

Stipend · 0 months

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Openings5 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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