Customer Success Associate

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Location

Kozhikode, Kerala

Work Mode

Hybrid

Duration

0 months

Stipend

₹30,000/mo

Start Date

Immediate / as per notice period

Openings

2 positions

Type

Full-time

About the Internship

The Souled Store is recruiting a Customer Success Associate for its Kozhikode team. The role suits someone early in their career who wants depth in customer success rather than a rotation through everything at once. About the role The Customer Success Associate role at The Souled Store centres on…

About The Souled Store

The Souled Store is hiring a Customer Success Associate in Kozhikode — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.7 LPA and 2 openings.

Kozhikode, KeralaVerified employer2 openings

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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Kozhikode or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Employee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidays